First Week At Work

Supervisor: Hey you know when a person walk halfway then suddenly faint what do you do?
Colleague: Do CPR lor..
Supervisor: Ya la. Who put "CPR Offset Package" one?
*all of my colleagues figuring what he talking about*
Me: *guffaws*... GST lah!
*everyone laughs*

Thankfully work is rather fun. Not boring data entry or something like that, but actually one that requires me to think... (Yay!) The requirement to think on the spot is just about the only thing I like about customer service. And my supervisor's a very friendly person too. It's like customer service... just that now it is through email. So I can meet a difficult enquiry, smile at the computer screen, scratch my head a bit, ask my colleagues/supervisor, go lim kopi, smile at the screen again, then reply, knowing that the person cannot 'shoot' you back immediately. No pressure, no need to see your face, no need to hear your voice. haha.

And of course just behind us are those customer service officers having really hard times with the customers, entertaining perhaps the same questions as we do, only through a more difficult mode. After hearing the phone conversations KY was finally convinced that even with higher pay he wouldn't do customer service.

And hilarious stuff abound. I do not nitpick on language (like some people do *ahem*), but at the very least I require understandable language. Broken English, Singlish, short forms, mispelt words, bad grammar, colloquialisms, I don't mind. But I always receive mails where I need to decipher what they are trying to say. There was one who said he became a citizen 'last March', only for me to decipher that he meant 'this March'. And people who barely know the meaning of 'including', 'exclusive', 'less' etc, but decided to use them anyway. And there was one lady who actually wrote a formal letter with all the complete format (recepient address, sender's address, organisation name, date, subject title etc) through an email! (I'm still fresh out of my Secondary 2 Formal Letter Writing lessons.) And of course, people who simply cannot count properly :)


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Can Simon Cowell ever run out of vocabulary??

"Your singing is like ordering a hamburger... [pause]

... and only getting the bun."

Wahahhaa! Laughed like mad.